General questions

Our convenience store is open from Monday to Sunday, 9am to 9pm. We are open for online orders from Monday to Saturday with delivery and self-collection available from 9 am to 7 pm.
Payment can be made by cash or PayNow at UEN No. 201543775HAPH or Credit Card payment (credit card processing fees to be borne by the customer).
We only deliver in the vicinity of the estate i.e. Blks 53-71. Orders are to be placed by 3pm at least 2 working days before the delivery date. We do not deliver on Sundays and Public Holidays.
$3 delivery fee is applicable for certain locations in the area. You can check by keying in your address at the checking out process. Free delivery for orders above $50.
A redelivery attempt will be made on the next working day. There will be an additional delivery fee charged.
Please contact us on the same day of receipt of items and furnish us with proof of receipt.
For grocery and household items only, we will provide for a one-to-one exchange provided that the item has not been used and is in its original condition/packaging.
You can check for the order status on the confirmation email. If the order is placed through the phone, do check for an confirmation email from order@alphamart-sg.com. If the order status has not changed to ‘Accepted’ or if you have not received any confirmation email, please get in touch with us through phone at 89515081 or email for assistance.
Yes, you can arrange for a self-collection at the store during opening hours.
Yes, the products in the store sold are inclusive of G.S.T charges unless stated otherwise.

You may drop us an email at order@alphamart-sg.com or call us during office hours at 89515081.

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